<< by Avelyn Austin on June 29th, 2010
If your company provides a service, it can be difficult to manage and fulfill your clients’ expectations. What you’ll find is that some clients are easy to serve because they don’t ask a lot of questions. On the other hand, some clients may be very difficult to serve because they ask questions above and beyond your service. What often results from difficult clients are unhappy overworked employees or even worse unhappy “under-served” clients. So how do you make sure neither scenario occurs in your service company? Easy, you manage and fulfill client expectations from the beginning through the end. Want to see the 3 easy steps?